When you call The James Agency, a real person answers. No phone trees. No automated systems. No being transferred from department to department.

You’ll reach one of our 16 licensed insurance professionals who can help with quotes, policy questions, claims, certificates of insurance, or anything else you need. If we don’t have the answer immediately, we’ll find it and get back to you—usually the same day.

For quotes and new policies: Call us at 601-268-2242 or fill out the form below. We’ll gather your information, shop our carriers, and get back to you with options.

For policy service: Adding a vehicle, updating your address, changing coverage—call us directly. One phone call and it’s handled.

For claims: When you need to report a claim, call us first. We’ll help you file it correctly and guide you through the process. Our claims manager, Sybil Waters, has 30+ years of experience and will advocate for you every step of the way.

For certificates of insurance: Need a COI for a contract or job? Call us. We typically get certificates to you within the hour.